Privacy Policy

This Privacy Policy describes how Gifflow (“we”, “us”, or “our”), operated by Gossammer LTD, collects, uses, and protects your personal information when you use our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Gossammer LTD
3rd Floor Suite
207 Regent Street
London, England
W1B 3HH

We act as the data controller for the personal data we collect.

2. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide

Name
Email address
Phone number
Billing and payment details
Any information submitted through forms or support requests

b. Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking data

3. How We Use Your Information

We use your personal data to:

Provide and manage our services
Process transactions and payments
Communicate with you regarding orders or inquiries
Improve website functionality and user experience
Prevent fraud or misuse of our services
Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your data based on the following legal grounds:

Contractual necessity – to fulfill our obligations to you
Legitimate interests – to improve our services and prevent fraud
Consent – where required (e.g., marketing communications)
Legal obligations – to comply with applicable laws

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Store user preferences

You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

6. Sharing of Information

We do not sell your personal data. However, we may share your information with:

Payment processors and service providers
Hosting and IT service providers
Legal authorities where required by law

All third parties are required to protect your data and use it only for specified purposes.

7. International Data Transfers

Your data may be transferred and processed outside the United Kingdom or European Economic Area (EEA).

When this occurs, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Transfers to countries with adequate data protection laws

8. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, or accounting requirements

Once no longer needed, your data will be securely deleted or anonymized.

9. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before providing any personal data.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

If we become aware of such data, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the website indicates acceptance of any changes.

14. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Gossammer LTD
3rd Floor Suite
207 Regent Street
London, England
W1B 3HH